Parking Manager

Parking Manager (Contract – 2–3 Month Assignment)

• Location: Norfolk, VA
• Job Type: Contract (2–3 months)
• Pay: $27.36/hour

Overview

We are seeking an experienced Parking Manager to lead a high-volume parking operations program on a short-term contract basis. This role is ideal for a hands-on leader with a strong background in customer service, revenue operations, and large team management.

You will oversee daily parking operations, lead a team of supervisors, and drive initiatives that enhance the overall customer experience.

Key Responsibilities

• Manage daily operations of parking garages and surface lots
• Lead and supervise a team including 8 supervisors and 20+ total staff
• Ensure efficient staffing, scheduling, and operational readiness
• Oversee revenue collection, reporting, and compliance with financial controls
• Provide leadership in employee development, coaching, evaluations, and discipline
• Participate in and support special event parking planning and execution
• Address customer issues and complaints while maintaining policy standards
• Review and prepare operational and financial reports
• Coordinate with internal teams, merchants, transportation, and public safety partners
• Promote a culture of safety, accountability, and customer service excellence

Qualifications

Required

• High school diploma or GED
• Valid driver’s license
• Experience managing teams of 20+ employees
• Experience working in a customer service and/or revenue-driven environment

Preferred

• 3+ years of supervisory experience in cash handling, revenue collection, or operations
• Background in parking, facilities, logistics, or similar environments
• Strong leadership, communication, and organizational skills
• Experience with reporting, performance management, and process improvement
• Ability to manage fast-paced, high-volume operations

Why Apply?

• Short-term leadership opportunity with immediate impact
• Manage a large team in a high-visibility operation
• Gain experience in operations leadership, revenue management, and event coordination
• Dynamic, fast-paced environment with meaningful responsibility

Apply Today

If you’re an experienced operations leader with a track record of managing large teams in customer-facing, revenue-focused environments, we encourage you to apply.